Privacy Policy - EmotiZen UG

Effective Date: 24.05.2024

At EmotiZen, we take your privacy seriously . This Privacy Policy explains how we collect,

use, disclose, and protect the personal information you provide when using our mental health

app and services ("Services"). You consent to the data practices described in this policy by

accessing or using the Services.

1. Information We Collect

We may collect various ty pes of information from you, including:

- Account Information (name, email, password, demographics)
- Health Information (mental health conditions, concerns)
- Usage Data (app interactions)
- Communications (messages, comments, feedback)
- Payment Information (for paid services)
2. Use of Information
We use the information collected to:
- Provide, maintain, and improve our Services
- Process transactions and deliver paid services
- Communicate with you about your account and Ser vices
- Personalize your experience and deliver relevant content
- Analyze usage trends and gather metric s
- Comply with legal obligations
3. Data Sharing

We do not sell or rent your personal information to third parties for marketing or other

purposes. We may share your data with trusted third parties who assist in operating the

Services, such as hosting providers, payment processors, and counsellors delivering paid

services. These third parties are prohibited from using your information for any other purpose.

We may also disclose your information if required by law to protect EmotiZen's rights and

property or in an emergency.

4. Data Security

We implement outstanding technical, administrative, cyber and physical safeguards to protect

your personal information from unauthorized access, use, or disclosure . However, no method

of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long a s necessary to provide the

Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. User Rights

You may access, update, or delete certain personal information in your account settings. You

can also request that we stop using your information by deactivating your account.

7. Children's Privacy

Our Services are not directed at children under 18. We do not knowingly collect personal

information from minors.

8. Third-Party Links

Our Services may contain links to third-party websites or resources. We are not responsible

for their privacy practices.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices. The latest version will

always be posted on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please email us at

info@emotizen.ai.

Using EmotiZen‘s Services, y ou acknowledge that you have read and understood this Privacy

Policy and our data collection, use, and sharing practices.